生育津贴办理页面显示失败，请问怎么处理，谢谢啦

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申请提交失败
您好！您申请的《生育津贴支付》业务，因“接收外部数据出错I/O error on POST request for "http://10.196.155.247:20001/hsa-dzda/api/basemodule/busimodelfile/uploadBusiFileBase64": Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out”原因，办理失败